Trust and Transparency
LookDeep is committed to being the most trusted platform for inpatient virtual care and clinical monitoring
SOC 2 Type II Certified
Certified Security Processes
3rd Party Penetration Testing
Certified Audit & Report
Certified Technical Platform
Hospitals Must Move Beyond Security Theater Now
Hospitals are a prime target
Ransomware attacks on US healthcare organizations cost $20.8B in 2020 (Comparitech)
Healthcare is the most targeted industry by ransomware (Check Point)
2021 has been a particularly dire year for healthcare data breaches with more than 40 million patient records compromised this past year by incidents reported to the federal government (Healthcare IT News)
Nearly no inpatient telemedicine provider has a SOC 2
(or equivalent) certification.
- CIO on Hospital Risk
Legacy systems - a revolving door for hackers
Microsoft's very bad year for security: A timeline (CSO from IDG)
Microsoft Issues Emergency Patch for Windows Flaw (Krebs on Security)
Microsoft and NSA say a security bug affects millions of Windows (Norton)
Top Routinely Exploited Vulnerabilities (4 of top 12 linked to MSFT) (CISA.gov)
Ask your providers if they are SOC 2 Type II certified and
if not, why not?
What does SOC 2 mean for hospitals and patients?
The SOC 2 Type II report is the most comprehensive certification within the Systems and Organization Control protocol. It is considered the “Gold Standard” for security compliance.
What is SOC 2?
What does SOC 2 require?
The SOC 2 Type II requires standard operating procedures for organizational oversight, vendor management, risk management and regulatory oversight over a specific time period - typically a minimum of six months.
Who creates and
manages SOC 2?
Developed by the AICPA (American Institute of Certified Public Accountants), SOC 2 is internationally-recognized for its rigorous auditing procedure, which verifies that a service provider’s systems are configured to ensure security, processing integrity, availability, confidentiality, and/or
privacy of customer data.
By completing our certification, LookDeep is one of the few tele providers to have proven it's systems are designed to keep sensitive data secure through rigorous examination and evaluation of controls regulating interaction with hospitals and patient data. SOC 2 audit report is made available to all customers to review against their internal security practices.
LookDeep and SOC 2 - Security for Inpatient Tele
World Class Security
Protect Your Patients - Demand More From Your Partners
In order to maintain a high level of transparency with our clients, LookDeep provides the following documents.
SOC 2 Type II report - We earned our first SOC 2 Type II certificate in 2021, and we will undergo annual audits to renew our certification. A full report from our independent auditor is available upon request.
InfoSec Program Document - A comprehensive report of all the information security policies and controls implemented at LookDeep, designed to provide further detail than is available in the Security Assurance Report. Available upon request.